Many IT professionals who find themselves in a management position for the first time can find it daunting. With this book you will learn that management is about people rather than process or procedure, it is an art rather than a science. There is no one particular right way, your approach has to be geared to the individual and the task in hand.
With a focus on practical advice, this book will provide you with theory, hints and tips, case studies and examples from the world of IT management. All the stories you will read in this book are true; all the advice has been personally tried and tested; all the tools and techniques have been applied by other aspiring leaders with positive results.
สารบัญ
1. Essential management skills
2. Skills that you’ve always needed but are now more critical
3. Things that you need to understand, have an opinion on and make a contribution to
4. Things that may be keeping you awake at nights
5. Tools that will help
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Dr Robina Chatham has over 30 years’ experience in IT. She has held positions ranging from Project Manager to European CIO of a merchant bank and Lecturer. Robina now specialises in management development and executive coaching. Her prime focus is on helping senior managers to develop political acumen and master the art of influencing others.
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