ผู้เขียน: Stephen P. Kaufman

Clayton M. Christensen is the Kim B. Clark Professor of Business Administration at Harvard Business School. Stephen P. Kaufman, a former CEO of Arrow Electronics, is a senior lecturer at Harvard Business School, in Boston, and has been a director of six public and four private companies. Willy C. Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration at Harvard Business School.