ผู้เขียน: Susan D. Phillips

Susan D. Phillips is a professor of educational leadership and policy and of counseling psychology at the University at Albany. Previously she led the American Psychological Association Committee on Accreditation and the National Advisory Committee on Institutional Quality and Integrity. Kevin Kinser is a professor of and the head of Education Policy Studies at Pennsylvania State University, where he is also a senior scientist at the Center for the Study of Higher Education.