Zoos are important and popular tourist attractions. Spread around the world, they are typically located in major cities, with visitation levels comparable to other major attractions. Nature-based attractions constructed in artificial settings, they face the challenge of trying to balance potentially conflicting aims of conservation, education and entertainment. The best are continually developing fresh and effective techniques on visitor interpretation and management, the worst highlight the manipulation of animals for human gratification. Taking a global approach, this book examines the problems and paradoxes of zoos as they try to balance their roles as visitor attractions while repositioning themselves as leading conservation agencies.
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Chapter 1: Re-Thinking Zoos and Tourism – Warwick Frost
Theme 1: Conservation
Chapter 2: Zootourism and the Conservation of Threatened Species: A Collaborative Program in the Philippines – Corazon Catibog-Sinha
Chapter 3: A Typology of Animal Displays in Captive Settings – Amir Shani and Abraham Pizam
Chapter 4: Ecotourism and the Commodification of Wildlife: Animal Welfare and the Ethics of Zoos – Stephen Wearing and Chantelle Jobberns
Chapter 5: The Rhetoric Versus the Reality: A Critical Examination of the Zoo Proposition – Liam Smith, Betty Weiler and Sam Ham
Chapter 6: Conservation, Education or Entertainment: What Really Matters to Zoo Visitors? – Sharon Linke and Caroline Winter
Theme 2: New Directions
Chapter 7: Fun, Fascination and Fear: Exploring the Construction and Consumption of Aquarium Shark Exhibits – John Dobson
Chapter 8: Singapore Zoo and Night Safari – Joan Henderson
Chapter 9: Heterogeneous Spaces of Tourism and Recreation at Mumbai Zoo, India – Kevin Hannam
Chapter 10: Zoos as tourist attractions: theme parks, protected areas or museums? – Warwick Frost
Theme 3: The Visitor Experience
Chapter 11: Up Close and Personal: Rethinking Zoos and the Experience Economy – Warwick Frost and Jennifer Laing
Chapter 12: Feeding Time at the Zoo: Food Service and Attraction Management – Phillipp Boksberger, Markus Shuckert and Richard Robinson
Chapter 13: The Value of Zoo Volunteer Programs – Kirsten Holmes and Karen Smith
Chapter 14: I Can’t Look: Disgust as a Factor in the Zoos Experience – Nancy Cushing and Kevin Markwell
Chapter 15: Visitor Expectations and Visit Satisfaction at Zoos – Gary Crilley Theme 4: Media
Chapter 16: Zoos and the Media – Peter Mason
Chapter 17: Zoos Victoria: Branding, Marketing and Designing Multi-Location Zoos – Leanne White
Chapter 18: From Winnie-the-Pooh to Madagascar: Fictional Media Images of the Zoo Experience – Warwick Frost Conclusion
Chapter 19: Zoos and Tourism in a Changing World – Warwick Frost
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Warwick Frost is Professor of Tourism, Heritage and the Media at La Trobe University, Australia. His research interests include heritage tourism, tourism and the media, events and environmental history. With Associate Professor Jennifer Frost, he is Co-Editor-in-Chief of the Journal of Heritage Tourism. He is the author or editor of 16 books. His most recent are, Jennifer Frost and Warwick Frost, Medieval Imaginaries in Contemporary Media, Heritage and Tourism (Routledge, 2022) and Warwick Frost, An Environmental History of Australian Rainforests until 1939: Fire, Rain, Settlers and Conservation (Routledge, 2021).