This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions.The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
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Language English ● Format PDF ● ISBN 9783030395407 ● Editor Theo Araujo & Petter Bae Brandtzaeg ● Publisher Springer International Publishing ● Published 2020 ● Downloadable 3 times ● Currency EUR ● ID 8085671 ● Copy protection Adobe DRM
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