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Antje Klemm
Das EFQM-Modell. Qualitätsmanagement in der Sozialen Arbeit [PDF ebook]

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Örtmek Antje Klemm: Das EFQM-Modell. Qualitätsmanagement in der Sozialen Arbeit (PDF)

Studienarbeit aus dem Jahr 2009 im Fachbereich Gesundheit – Pflegewissenschaft – Pflegemanagement, Note: 1, 3, Alice-Salomon Hochschule Berlin , Veranstaltung: Seminar ‘Organisation und Management’, Sprache: Deutsch, Abstract: In der Fach- und Ratgeberliteratur und in der Praxis gibt es mittlerweile eine unüberschaubare Vielfalt von Qualitätsmanagement-Ansätzen. Die vorliegende Arbeit will eine Orientierung zu dem „weiten Feld“ Qualitätsmanagement bieten und die Spezifika für den Bereich Sozialer Arbeit herausarbeiten. Anhand eines Modells, European Foundation for Quality Management (EFQM), soll dies exemplarisch dargestellt und der Versuch einer Bewertung über Handhabbarkeit, Nutzen sowie die Vor- und Nachteile des Konzeptes unternommen werden.

Dazu werden zunächst die wesentlichen Züge und Ambivalenzen in der Qualitätsdebatte in der Sozialen Arbeit nachgezeichnet. Daran anschließend erfolgen eine Einführung in die wesentlichen Begrifflichkeiten des Qualitätsmanagements. Nach einer grundsätzlichen Charakterisierung soll das EFQM-Modell insbesondere im Kontext der Sozialen Arbeit reflektiert werden. Dazu werden ausgewählte Anwendungsbeispiele aus der Praxis dargestellt und Schlussfolgerungen für die Umsetzung von Qualitätsmanagementsystemen abgeleitet.

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Dil Almanca ● Biçim PDF ● Sayfalar 25 ● ISBN 9783668086111 ● Dosya boyutu 0.5 MB ● Yayımcı GRIN Verlag ● Kent München ● Ülke DE ● Yayınlanan 2015 ● Baskı 1 ● İndirilebilir 24 aylar ● Döviz EUR ● Kimlik 4686897 ● Kopya koruma olmadan

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