Bernard Grabot & Anne Mayère 
ERP Systems and Organisational Change [PDF ebook] 
A Socio-technical Insight

The Mutual Influence of the Tool and the Organisation.- ERP Systems in the Extended Value Chain of the Food Industry.- Integrative Technologies in the Workplace: Using Distributed Cognition to Frame the Challenges Associated with their Implementation.- ERP Implementation: the Question of Global Control Versus Local Efficiency.- Why ERPs Disappoint: the Importance of Getting the Organisational Text Right.- Contradictions and the Appropriation of ERP Packages.- Exploring Functional Legitimacy Within Organisations: Lessons to be Learnt from Suchman’s Typology. The Case of the Purchasing Function and SAP Implementation.- How to Take into Account the Intuitive Behaviour of the Organisations in the ERP?.- Process Alignment or ERP Customisation: Is There a Unique Answer?.- Process Alignment Maturity in Changing Organisations.- A Cross-cultural Analysis of ERP Implementation by US and Greek Companies.

Prof. Bernard Grabot teaches production management, industrial organization and ERP systems at the National Engineering School of Tarbes, France. He is member of international research groups on ‘knowledge-based enterprise’ and has been involved in several projects on implementation of ERP systems, leading him to develop one of his research axes on the problem of implementation and adoption of these systems. He belongs to the Strategic Council that pilots the relationships between SAP and the French Universities for teaching purposes.

Prof. Anne Mayère’s teaching activities mainly concern project management, communication in organizations, the evolution of information and communication activities and information systems in contemporary firms. She is the Head of the research team ‘Organizational Change, Communication and Quality’ of the LERASS research laboratory, France, and her main research topics are on conditions of use of information technology in small and medium firms, and rationalization of information production and system design in contemporary firms.

Dr Isabelle Bazet is Associate Professor in Information and Communication Sciences at the Institute of Technology, Tarbes, France. Her research interests focus on information and communication rationalization in organizations, with a specific emphasis on ERP systems, including a three-year research program concerning the relationship between organizational change and information system transformation in firms dealing with ERP implementation projects.