Managing Local Government: An Essential Guide for Municipal and County Managers offers a practical introduction to the changing structure, forms, and functions of local governments. Taking a metropolitan management perspective, authors Kimberly Nelson and Carl W. Stenberg explain U.S. local government within historical context and provide strategies for effective local government management and problem solving. Real-life scenarios and contemporary issues illustrate the organization and networks of local governments; the roles, responsibilities, and relationships of city and county managers; and the dynamics of the intergovernmental system. Case studies and discussion questions in each chapter encourage critical analysis of the challenges of collaborative governance. Unlike other books on the market, this text’s combined approach of theory and practice encourages students to enter municipal and county management careers and equips them with tools to be successful from day one.
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PrefaceAcknowledgments
About the Authors
Chapter 1 • Managing Local Governments in a Dynamic World
Purpose and Organization of the Book
The Contemporary Context: Continuity and Change
The Intergovernmental Landscape: Who’s in Charge?
Managing Challenges: Critical Competencies for Closing the Gap
Chapter 2 • U.S. Local Governments in Historical Context
Early Development of American Cities: 1700–1900
Urban Population Growth
The Progressive Era
Post-Progressive Era Metropolitan Development
Looking Forward
Chapter 3 • Types, Functions, and Authority of U.S. Local Governments
U.S. Local Government Authority
Local Government Types and Distribution
Regional Models of Local Government Structure
Local Forms of Government
Chapter 4 • Working across Boundaries
Stressed Local Structure
Reform Perspectives
The Manager’s Key Transcending Role
From Cooperation to Governance: Snow White and the 17 Dwarfs
State Restructuring Incentives
Regional Cooperation: Looking Forward
Chapter 5 • The Career of the Local Government Manager
Local Government Manager Profiles
Working as a Local Government Manager
Roles of the Local Government Manager
Managers as Leaders
The Local Government Manager as Organizational Leader
The Manager’s Code of Ethics
Making the Case for a Career in Local Government Management
Chapter 6 • Roles and Relationships
Mayoral Authority and Roles
Basics of Council–Manager Relationships: A North Carolina Example
Realities of Council–Manager Roles and Responsibilities
Changing Roles and Relationships
Chapter 7 • Enhancing Council–Manager Effectiveness
High-Performing Habits
The Manager’s Facilitating Role
Mutual Expectations
Recognizing and Dealing with Problems in the Governing Body
Chapter 8 • Citizen Engagement
Why Engage Citizens?
History of U.S. Citizen Engagement
Objectives of Citizen Participation
Engagement Challenges
From Participation to Power
E-Government Engagement
Making Engagement Work
Chapter 9 • Service Delivery Strategies and Innovation
Who Does What? Government-to-Government Approaches
Who Does What? Public–Private Partnerships
Other Alternative Service Delivery Tools
Key Questions
Building Capacity for Innovation
Chapter 10 • The Manager’s Toolbox
Building Organizational Capacity
The Manager’s Toolbox
The Journey from Planning and Measurement to Management
Using the Tools as Manager
Chapter 11 • Emerging Issues and Management Challenges Facing Local Governments
Wicked Problems Facing Local Governments
Current and Emerging Issues for Local Governments
Skills Needed in Future Managers
Tackling Wicked Problems
Conclusion
Appendix 1: International City/County Management Association (ICMA) Code of Ethics with Guidelines
Appendix 2: International City/County Management Association (ICMA) Practices for Effective Local Government Management
Index