Introduction – Alan F. Mac Dougall 1. The Library Research Unit at the University of Lancaster, 1967–1972: a memoir – Michael Buckland THEME 1: LIBRARIES, LEARNING AND DISTANCE LEARNING 2. Alice in www.land: reflections on ten years of developing library services for distance learners – Gill Needham and Nicky Whitsed 3. Putting the ‘e’ into libraries and learning: study, pedagogy, content and services in the digital age – David Baker THEME 2: WIDENING ACCESS TO INFORMATION 4. Library services for visually impaired people: a UK perspective – Jenny Craven 5. Public libraries, an enduring freedom: widening access to learning, information and culture – John Dolan 6. Sceptic 2.0? Social networking technologies in public libraries – Juliet Eve THEME 3: CHANGING DIRECTIONS OF INFORMATION DELIVERY 7. Institutional repositories in tertiary institutions: access, delivery and performance – Rowena Cullen and Brenda Chawner 8. Folksonomies to ontologies: the changing nature of controlled vocabularies – Richard J. Hartley THEME 4: PERFORMANCE, QUALITY AND LEADERSHIP 9. An evaluation decision-making system: development and implementation of a web-based evaluation learning and instructional tool – Charles R. Mc Clure and John T. Snead 10. Measuring the quality of academic library electronic services and resources – Jillian R. Griffiths 11. Influential leadership for academic libraries – Jennifer Rowley and Sue Roberts 12. Peter Brophy: a selected bibliography.

Jenny Craven MA MCLIP is a Research Associate at the Centre for Research in Library and Information Management (CERLIM), at Manchester Metropolitan University. She has worked on a number of research projects concerned with web accessibility and library services for visually impaired people (see www.cerlim.ac.uk/projects/index-accessib).