Judith Allsop & Rob Baggott 
Speaking for Patients and Carers [PDF ebook] 
Health Consumer Groups and the Policy Process

Speaking for Patients and Carers draws on original research and is based on a theoretical framework taken from sociology and politics. It examines health consumer groups in the context of specific conditions: Arthritis and related conditions, cancer, heart and circulatory disease, maternity and childbirth, and mental health. It also analyzes their interaction with government, health professionals and the media, and assesses their impact on policy.