‘Fifty years after the birth of corporate computing, IT
today is still characterized by 50-70% project failure rates. Which
is pretty scary when you come to think of it: either a goblin has
cast a spell on a whole profession – or that profession is
doing something fundamentally wrong’.
IT Success! challenges the widespread assumption that an
IT department is like a building contractor whose project managers,
architects and engineers (all construction industry terms…)
are supposed to deliver systems on schedule, within budget and to
spec. Michael Gentle explains why this is not possible, and turns
conventional wisdom on its head by showing that:
* you cannot define an IT project in terms of contractual budgets
and schedules
* anything can change during the life of a project
* what is eventually delivered can never be what is actually
needed
He proposes a new model for IT in which the traditional
client/vendor relationship, with its contractual commitments, is
replaced by a shared risk/reward partnership geared towards
workable results over time. Using real-world examples and a case
study, the author walks you through the end-to-end processes of an
IT department, covering subjects like demand management, investment
planning, agile development and managing production
applications.
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Michael Gentle has over 25 years of experience in IT departments, consulting companies and software vendors in Europe, North America and Asia-Pacific. He brings a refreshingly new angle to an old problem – and directly challenges both IT professionals and business executives to think differently about how to achieve IT success.
www.michaelgentle.com
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