While reforms of welfare policies have been widely analysed, the reform of welfare administration has received far less attention. Using empirical case studies, this book provides significant new insights into the way welfare administration is being internationally transformed. Particular attention is given to the effect on welfare clients, staff and agencies. Administering welfare reform presents a critical analysis of governance practices in welfare administration and examines shifts in the participants, practices and processes of welfare administration. It presents original empirical case studies that highlight the effects of reforming welfare governance on welfare subjects, staff and agencies and provides a much-needed international and comparative perspective of changing welfare governance. This book is aimed at scholars and advanced students of sociology, social policy, economics, public administration and management, as well as social policy practitioners and service delivery workers.
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Paul Henman lectures in social policy at the University of Queensland, Australia. He has a long-standing interest in the inter-relationship between policy making, public administration and new information technologies. Menno Fenger is Assistant Professor in Public Administration at Erasmus University Rotterdam, The Netherlands. His research focuses on stability and change in public policy, specifically in the field of social policy.
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