Management Systems are required for a wide variety of purposes. This includes the management of a company as well as the control of an IT project or the adherence to a quality, environmental or information security standard. They show objectives and provide to the management proven methods for achieving them, as well as the associated control and monitoring mechanisms.
This book describes how the generally necessary core process of risk management works within such a management system. The main feature of the model is the cyclical repetition of the identification and evaluation of opportunities and risks, resulting in the taking of all necessary control measures, in particular the application of appropriate options for risk treatment. Another feature is its continuous improvement. The book deals with the economics of risk management and provides suggestions for optimization using proven IT methods such as standardization and automation.
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Stefan Luckhaus is a computer scientist with more than 35 years of experience. He works in software development since 1981 and graduated in Frankfurt, 1988, with the title of Dipl.-Ing. (FH). Subsequently, he was a freelancer for 10 years. Since 1998, Stefan Luckhaus is an employee of PASS Consulting Group. While working as a developer initially, he later managed some international development projects. Today, Stefan Luckhaus is responsible for process engineering for the software development and quality measurement.
Stefan Luckhaus’ fields of expertise are software metrics, quality management and process models. In the German ICT industry association BITKOM (Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V.) he chairs the work group quality management, collaborated in the publication ‘Agile Software Engineering Made in Germany’ and has been a speaker, among others at the Bitkom Software Summit.
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