The first book to focus on the application of language models for classroom management, Making Your Words Work offers a large repertoire of linguistic approaches to improve communication between teacher and pupil. It provides a robust rationale of the causes of anxiety and dysfunctional behaviour. It covers the latest developments in effective teaching through the modification of language use. Previously published as Words Work!: How to Change Your Language to Improve Behaviour in Your Classroom ISBN 978-189983698-7 – resized and reformatted.
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Terry Mahony is head of Hampshire’s Professional Development & Training Service and a trainer on the Leading From the Middle programme of the National College for School Leadership. He has twenty years’ experience as a leadership trainer and coach and is an accredited mediator with the Portsmouth Mediation Service, working to resolve conflicts in the community and the workplace in that city. A member of Robert Dilt’s NLP Global Training and Consulting Community, he writes on the applications of Neuro-Linguistic Programming in education, personal professional development and in mediation.
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