What skills are needed for the future? This book argues for T-shaped professionals who are adaptive innovators, with broad communication skills and deep problem-solving skills.
We invite readers to explore this question from the perspective of academics, educators, business practitioners, those in government, as well as researchers trying to measure more precisely just what it means to be a T-shaped professional and adaptive innovator.
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Jim Spohrer directs IBM’s open source artificial intelligence efforts. He led global university programs, co-founded Almaden Service Research, and was CTO Venture Capital Group. After his MIT BS in physics, he developed speech recognition systems at Verbex. He has a Ph D in computer science/artificial intelligence from Yale. In the 1990’s, he attained Apple computers’ distinguished engineer scientist and technology. With 90+ publications and nine patents, he won the Gummesson Service Research award, Vargo and Lusch Service-Dominant Logic award, and a PICMET Fellow for advancing service science.
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