Tracy Prout & Melanie Wadkins 
Essential Interviewing and Counseling Skills [EPUB ebook] 
An Integrated Approach to Practice

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This is the only comprehensive text to focus on the development of practical interviewing and counseling skills for masterís-level mental health counseling students. It is structured around the goals established by the CACREPís 2009 document on standards for MHC programs, and uniquely encompasses both theory and practice from the perspectives of a diverse array of theoretical schools and practice strategies. The benefits of integrating complementary therapy approaches according to the needs of the client and the importance of multicultural considerations in interviewing and counseling are consistent themes throughout.

The bookís hands-on guidance regarding interviewing and counseling skills, along with its embrace of different therapeutic modalities, will enable students to learn how to provide care to clients that is tailored to their specific needs. Each chapter includes a highlighted section that draws studentsí attention to topics related to diversity, and strategies for working with clients from a variety of populations. Issues related to race, ethnicity, immigration, and country of origin are highlighted along with age, gender, sexual orientation, religion, language, and physical and cognitive abilities. The use of case examples from multiple theoretical orientations offers a realistic view of what actually occurs in a consulting room. The book also addresses working with clients who have serious emotional or psychological difficulties and covers evidenced-based practice, assessment, and diagnosis, and when and how to terminate treatment. An instructorís guide and Power Point slides are also included.

Key Features:


  • Provides a balanced, integrated theoretical and practical approach to interviewing and counseling with a focus on skills development

  • Teaches the fundamental skills of empathy, active listening, treatment planning, and developing a strong therapeutic alliance

  • Includes ‘Spotlight on Culture’ sections with case studies to emphasize how diversity informs sensitive and effective psychotherapy

  • Provides exercises to help students discover their own blind spots in regard to diversity

  • Offers a realistic window into the profession through numerous case examples

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Table of Content



Foreword Dean Mc Kay, Ph D, ABPP xv


Preface xix


Acknowledgments xxi


PART I: BUILDING THE FOUNDATION


1. Introduction to Counseling and Interviewing 1


What Is Counseling? 1


Evolution and Professionalization of Counseling 4


The Clinical Interview 8


Why Do We Interview? 9


How Do We Interview? 12


Becoming a Counseling Professional 15


Mistakes 15


Integrating Theory and Research Into Practice 18


Know Thyself 19


Chapter Review 20


Personal Refl ection Essay Questions 21


Keywords 21


Further Reading 22


2. Doing Our BestóEthics and Professional Responsibility 23


Understanding Ethics 24


Guiding Principles 24


The Ethics Code and Professional Standards 26


The APA Ethics Code 27


The American Counseling Association (ACA) Ethics Code 27


Confidentiality and Its Limits 28


Safety of Patient and Others 31


Court Requests 33


The Health Insurance Portability and Accountability Act of 1996


(HIPAA) 33


Special Cases 35


Dual Relationships 36


Definition and Examples 36


Avoiding Exploitative Multiple Relationships 37


Making Ethical Decisions 39


The Philosophical Approach to Decision Making 40


Practice-Based Decision Making 40


Virtue Ethics 40


Considering Specifi c Ethical Dilemmas 41


Chapter Review 42


Personal Refl ection Essay Questions 43


Keywords 44


Further Reading 44


3. Understanding Your Clients: Case Conceptualization and Selection of


Counseling Interventions 47


Psychodynamic Theory 49


A Brief Overview of Historical Infl uences 49


Basic Tenets of Psychodynamic Psychotherapy 53


Case Formulation From a Psychodynamic Perspective 55


Selection of Counseling Interventions 57


Summary 58


Cognitive Behavioral Theory 59


Overview of CBT 59


Historical Infl uences 60


Cognitive Behavioral Case Formulation 64


Selection of Counseling Interventions 65


Integrating Other Perspectives 67


Humanistic and Existential Psychology 67


Family Systems 68


Biological Approaches 68


Integration of Perspectives 69


An Integrated Case Formulation Example 70


Alyssa 70


Psychodynamic Case Formulation 71


Cognitive Behavioral Formulation 71


Other Components 71


An Integrated Treatment Approach 72


Conclusion 72


Chapter Review 72


Personal Refl ection Essay Questions 73


Keywords 74


Further Reading 74


4. Introduction to Issues of Diversity 77


Interviewing and Counseling From a Multicultural Perspective 78


Types of Diversity 80


Race, Ethnicity, Country of Origin, and Language 81


Acculturation 84


Immigration 87


Sexual Orientation 87



Issues of Gender and Gender Identity 88


Religion and Spirituality in Context 90


Physical and Cognitive Abilities 91


Social Class and Socioeconomic StatusóCrossing the Divide 93


Knowing Yourself 94


Working With Clients Who Share Your Cultural Background 95


Potential Challenges to Helping 95


The Client as Expert 96


Developing Cross-Cultural Competence 96


Experiences in Community 96


Continuing Education 97


Chapter Review 98


Personal Refl ection Essay Questions 99


Keywords 99


Further Reading 100


Appendix: Miville-Guzman Universality-Diversity ScaleóShort


Form (MGUDS-S) 101


PART II: GETTING STARTEDóINTERVIEWING AND DEVELOPING


A RELATIONSHIP


5. Beginnings: The Initial Interview 105


The Offi ce 106


Safety 109


Personal Appearance and Presentation 111


How to Prepare Mentally 112


Opening Communication 113


How to Begin 114


Greetings and Initial Contact 115


Confi dentiality 119


Warmth 120


Genuineness 120


Empathy 121


Types of Interviews 122


Documentation 124


Chapter Review 126


Personal Refl ection Essay Questions 127


Keywords 128


Further Reading 128


Appendix 129


6. Interviewing and Counseling Skills: Modes of Listening 131


A Different Type of Listening 132


A Different Type of Relationship 133


Active Listening 133


Paying Attention 136


Refl ective Listening 139


Mirroring Affect 140


Following the Clientís Words 141


Avoiding Digression 141


Listening for Themes 142


Listening for Cues 143


Getting the Whole Picture 143


Four Listening Responses 144


Clarifi cation 145


Paraphrase 145


Refl ection 146


Summarization 147


Nonverbal Communication 147


Body Language 147


Eye Contact 148


What to Avoid 149


The Use of Interpreters 150


Chapter Review 151


Personal Refl ection Essay Questions 152


Keywords 152


Further Reading 153


7. Counseling Skills: Empathy and the Therapeutic Alliance 155


Uniqueness of the Therapeutic Relationship 156


Defi ning the Therapeutic Relationship 159


Developing Empathy 166


When Empathy Is Not Optimal 167


The Therapeutic Alliance 168


Chapter Review 175


Personal Refl ection Essay Questions 176


Keywords 177


Further Reading 177


PART III: CONNECTING AND PROMOTING CHANGE


8. Counseling Skills: Assessment, Diagnosis, and


Treatment Planning 179


Assessment 180


Behavioral Assessment 180


Collateral Data 183


Testing 185


Diagnosis 187


Overview of DSM-5 Diagnosis 188


Advantages and Disadvantages to Classifi cation 191


Psychodynamic Diagnostic Manual 192


Goal Setting 192


Treatment Plans 195


Continuous Goal Assessment 196


Communicating With Clients About Treatment Recommendations 196


Careful Communication 196


Whoís Driving the Bus? 198


Wellness and Prevention Approaches 198


An Evidence-Based Model of Wellness 199



Helping Groups Avoid Psychological, Educational, and


Health Problems 200


Chapter Review 201


Personal Refl ection Essay Questions 203


Keywords 203


Further Reading 204


9. The Nature of the Counseling Relationship 205


Transference 207


History of Transference 211


Adlerís Perspective on Transference 213


Transference Within Other Therapeutic Frameworks 213


Countertransference 215


Countertransference in Action 216


Working With Transference and Countertransference 218


The Real Relationship 223


Power Dynamics 224


Evaluating the Process 224


The Ethics of Self-Disclosure 225


Chapter Review 228


Personal Refl ection Essay Questions 229


Keywords 229


Further Reading 230


10. Promoting Change: Counseling Skills That Address Thoughts


and Behaviors 231


Addressing Ambivalence 232


Transtheoretical Stages of Change Model 233


Cognitive Techniques 236


Increasing Self-Effi cacy 237


Increasing Cognitive Dissonance 243


Behavioral Techniques 246


Operant Principles 246


Psychodynamic Techniques 248


Psychic Confl ict 248


Integrating It All 251


Chapter Review 251


Personal Refl ection Essay Questions 253


Keywords 253


Further Reading 253


11. Promoting Change: Counseling Skills That Address Emotions


and Relationships 255


Identifying and Understanding Emotions 257


Metacognition and Meta-Emotion 257


Nonverbal Expression of Emotions 263


Working With Emotions 265


Working With Your Own Emotions 269


Understanding SystemsóClients in Context 273


Relational Dynamics 275


Change Within a System 278



Ambivalence and Confl ict 278


Chapter Review 280


Personal Refl ection Essay Questions 281


Keywords 281


Further Reading 281


PART IV: ENDINGS AND PROFESSIONAL ISSUES


12. Endings 283


Termination Issues 284


When to End Treatment 285


How Treatment Ends 287


Ideal Termination 288


Client-Initiated Premature Termination 291


Therapist-Initiated Premature Termination 295


Issues of Post-Termination Contact 300


Chapter Review 301


Personal Refl ection Essay Questions 302


Keywords 303


Further Reading 303


13. Varieties of Counseling Situations 305


Group Counseling 306


Types of Therapy Groups 307


Yalomís Therapeutic Factors 311


Working in Schools 313


Working With Children 314


Communication With School Staff and Parents 315


Marriage and Family Counseling 317


Family Systems Theory 317


Structural Family Therapy 318


Career Counseling 319


Aptitude, Interest, and Skills Assessment and Career Matching 319


Career Development 321


Career Change 323


Forensic Settings 323


Forensic Assessment 323


Forensic Interventions 324


Crisis Intervention and Suicide Prevention 324


Assessing Risk for Suicide 325


Therapeutic Interventions 327


Referral to Treatment 328


Chapter Review 328


Personal Refl ection Essay Questions 329


Keywords 330


Further Reading 330


14. Using Counseling Skills That Work 333


Understanding Empirical Research 334


Maintaining Current Knowledge 335


How to Evaluate Research 337



Developing a Style 345


Finding the Theories That Fit 345


Integrative or Eclectic? 346


Chapter Review 347


Personal Refl ection Essay Questions 348


Keywords 349


Further Reading 349


15. Growing as a Counseling Professional 351


Professional Development 352


Conferences 352


Workshops and Seminars 354


Certifi cation 354


Networking 355


Self-Care 356


Caring for the Body 356


Caring for the Mind 357


Building Healthy Relationships 358


Setting Personal Boundaries 358


Avoiding Burnout 360


Seeking Support From Colleagues 362


Supervision 362


Therapy for the Therapist 366


Chapter Review 366


Personal Refl ection Essay Questions 367


Keywords 368


Further Reading 368


References 371


Glossary 457


Index 465

About the author

Melanie J. Wadkins, Ph D, is a clinical psychologist and Associate Professor of Psychology at the Ferkauf Graduate School of Psychology. She is the Director of the combined School – Clinical Child Psychology program and provides training to doctoral students in evidence-based practice and cognitive behavioral therapy.
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Language English ● Format EPUB ● Pages 440 ● ISBN 9780826199164 ● File size 4.3 MB ● Publisher Springer Publishing Company ● Published 2014 ● Edition 1 ● Downloadable 24 months ● Currency EUR ● ID 5848089 ● Copy protection Adobe DRM
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