Alice Zavala PMP & Kathleen B. Hass PMP 
Art and Power of Facilitation [PDF ebook] 
Running Powerful Meetings

A Volume of the Business Analysis Essential Library Series The heart of the business analyst’s role is to drive various constituencies through processes to achieve consensus on the needs of the business. Successfully facilitating meetings whether a one-on-one interview or a larger presentation is essential to business analysis. The Art and Power of Facilitation: Running Powerful Meetings provides powerful tools that the business analyst can use to negotiate through the myriad of meetings, informal work sessions, and formal workshops that are necessary to develop business requirements.