Andrew Bae & Lon Pastuch 
Federal Records Management [PDF ebook] 
Elements and Issues

All federal departments and agencies create federal records "in connection with the transaction of public business." The Federal Records Act requires executive branch departments and agencies to collect, retain, and preserve federal records, which provide the Administration, Congress, and the public with a history of public policy execution and its results. Increasing use of e-mail, social media, and other electronic media has prompted a proliferation of record creation in the federal government. The variety of electronic platforms used to create federal records, however, may complicate the technologies needed to capture and retain them. It is also unclear whether the devices and applications that agencies currently use to create and retain records will be viable in perpetuity-making access to federal records over time increasingly complicated, costly, and potentially impossible. In recent years, the Government Accountability Office (GAO) and the National Archives and Records Administration (NARA) reported records management deficiencies at federal agencies. NARA, which has government-wide records management responsibilities, found 45% of agencies were at high risk of mismanaging their records. Agencies’ inabilities to comply with federal record-keeping laws and responsibilities may make it difficult for NARA to predict future federal archiving needs because officials may not anticipate the true volume of records, nor will they know the variety of platforms used to create those records. This book provides an overview of the process of retaining and preserving federal records in a digital environment; and the challenges of managing electronic records.