Charles Poirier & Ian W. Walker 
Business Process Management Applied [PDF ebook] 
Creating the Value Managed Enterprise

Acquire the roadmap for achieving success that relates specific process improvements to bottom-line profit growth. Business Process Management Applied: Creating the Value Managed Enterprise illustrates how process improvement can add value for firms of any size in any industry and the method for tracking those savings to financial statements, using a proven maturity model and a SCOR® model. It features a guiding framework and a presentation of the underlying architecture, including the basic elements of optimizing the extended enterprise, applying business process management (BPM) tools and techniques, and bringing increased value to all constituents of the networked enterprise – especially the end consumer. Business Process Management Applied is the only text that easily relates supply chain and BPM thinking into layman’s terms. Businesses around the world are discovering the improvements possible through a focus on the key process steps contained in an end-to-end supply chain, generating five to eight points of new profit to the bottom line by creating a truly linked and optimized intelligent business network that delivers greater value to the organization.