Jane Jordan 
The Four Stages of Highly Effective Crisis Management [PDF ebook] 
How to Manage the Media in the Digital Age

From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l