Jerald (California State Polytechnic University, Pomona) Chesser 
Human Resource Management in a Hospitality Environment [PDF ebook] 

This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.