John Burton 
Handbook of Residential Care [PDF ebook] 

Designed as a practical guide, The Handbook of Residential Care presents a unique combination of real examples and case studies, analysis, guidance and reflective discussion. It brings together all areas of residential work and all levels of involvement in it, with an emphasis of direct personal work and everyday experiences. With checklists and action plans, the Handbook will promote effectiveness among residential workers – through self-management, building relationships, creating helpful organisation, and resisting bureaucratic and impersonal organisation. Invaluable to all practitioners, team leaders and managers in residential care, the Handbook provides a wealth of new ideas and many challenges to established policy and practice.