Leda Bultrini & Sally McCallum 
Knowledge Management in Libraries and Organizations [PDF ebook] 

The management of knowledge created in an organization not only enables reuse of knowledge, but also adds value to the organization itself. Preventing duplication of intellectual effort, it saves economic and human resources, leading to the creation of new information. This book gathers the wisdom of knowledge managers and researchers in the context of the library and will be a valuable reference source for all libraries.