‘Human Resource is our most precious asset. Progressive HR enhances human capital. Regressive HR depresses it. HR practitioners are entrusted with heavy responsibility. They must equip themselves with the knowledge and skills so that they could multiply the human capital under their care. This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first.’
Lim Swee Say Former Minister for Manpower Former Secretary General, National Trades Union Congress‘Human Resource is a critical enabler. Good or bad HR can mean the difference between an organisation succeeding or failing. At the individual level, HR impacts an employee’s job fulfilment and quality of work life. This is particularly important with a changing workforce profile made up of more professionals, managers and executives. This HR series is a useful compendium of HR fundamentals and lessons drawn from real-life cases. The authors have distilled lessons from their decades of HR practice and poured their insights into it. Overall, a useful and practical guide for any HR practitioner and a laudable contribution to the HR community in Singapore.’
Patrick Tay Teck Guan Assistant Secretary-General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.
Volume C on Employee Benefits brings readers through a wide array of employee and leave benefits, both mandatory and discretionary including medical, dental, transport, insurance, overseas posting incentives, long service awards, flexible benefits and more. Employee benefits do much to convey an organisation’s total employee value proposition. The design of benefits requires astute judgment; in showing empathy for employees’ needs, it must also be deliberate and purposeful to steer employee behaviours and incisive to exact a return for the organisation. Installing a new benefit is easy; unwinding one is less straightforward. Are benefits being appreciated? What are the potential abuses? Are there better and more cost-effective solutions? Are flexible benefits or the clean wage system the way to go? These will be discussed to help readers gain insights into the realm of employee benefits.
Contents:
- About the Authors
- Annual Leave
- Sick Leave
- Other Statutory Leave
- Discretionary Leave
- Medical Benefits
- Dental Benefits
- Flexible Benefits
- Long Service Awards
- Transport Allowance and Reimbursement
- Overseas Posting Benefits and Incentives
- Work Injury Compensation
- Group Term Life and Group Personal Accident Insurance
- General Welfare and Care Practices
- Human Resource Management in Singapore — The Complete Guide
Readership: For human resource practitioners, management consultants and officers in key manpower organisations, as well as students and academic staff who are covering human resource management.
‘Human Resource is our most precious asset. Progressive HR enhances human capital. Regressive HR depresses it. HR practitioners are entrusted with heavy responsibility. They must equip themselves with the knowledge and skills so that they could multiply the human capital under their care. This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first.’ – Lim Swee Say Former Minister for Manpower Former Secretary General, National Trades Union Congress
‘Human Resource is a critical enabler. Good or bad HR can mean the difference between an organisation succeeding or failing. At the individual level, HR impacts an employee’s job fulfilment and quality of work life. This is particularly important with a changing workforce profile made up of more professionals, managers and executives. This HR series is a useful compendium of HR fundamentals and lessons drawn from real-life cases. The authors have distilled lessons from their decades of HR practice and poured their insights into it. Overall, a useful and practical guide for any HR practitioner and a laudable contribution to the HR community in Singapore.’ – Patrick Tay Teck Guan Assistant Secretary-General, National Trades Union Congress
‘This is an outstanding Human Resource book series which comprehensively covers everything HR professionals need to know to get the people management function right. It is specifically tailored for the HR practitioner in Singapore as it navigates through all the employment statutes and tripartite guidelines and standards unique to Singapore. One of my favourite aspects of this book series is the thorough treatment of special areas like retrenchment, retirement and re-employment which are complex and employers must pay particular attention to. The authors provide readers with a clear understanding of the legal requirements and obligations an employer must meet. Another standout is the spotlight on HR’s role in managing and uplifting our lower-wage and vulnerable workers and the importance of ensuring equal opportunity and inclusivity at the workplace. HR practitioners who want to practise fair and decent HR for their organisations should have this HR book series as an essential toolkit.’ – Zainal Sapari Assistant-Director General, National Trades Union Congress Chairman, Tripartite Clusters for Cleaning, Security and Landscape Industries (2012–2023)Member, Tripartite Workgroup on Lower-Wage Workers
‘HR practitioners play a pivotal role in helping organisations succeed, by managing and developing people. Not an easy task. We deal with people. HR practitioners are also people, so there is often no guaranteed outcome. To succeed, HR practitioners cannot just opine and emote. They must add knowledge and expertise. To get things right or close to right, HR must at the very least be legally compliant. Further, HR must provide policies and practices that are technically and conceptually sound. The onus is on HR practitioners to equip themselves with the essential knowledge on HR management. To do less is simply unprofessional. This HR series gives a comprehensive treatment of the full range of HR topics. Most valuable are the real-life cases that offer good learning points from successes as well as mistakes. The authors have unreservedly poured their extensive knowledge and deep insights into the book series. With this valuable resource in their hands, HR learners and aspiring practitioners can learn, level up and step up.’ – Lim Suet Wun Former Group Chief Operating Officer, IHH Healthcare Former Group Chief Executive Officer, National Healthcare Group
‘I was a colleague of Jacqueline Chin, and am an admirer of her deep expertise in the fundamentals of HR and HR legal framework. I am glad she has taken pains to co-author this practical series to share her knowledge with aspiring HR practitioners and learners. A series written by HR practitioners for fellow HR practitioners. I have no doubt it will make a significant contribution to HR practice in Singapore.’ – Ng Lang Chief Executive, Land Transport Authority
‘Having worked with Oun Hean for several years on a few human capital projects, I have experienced and learnt from him firsthand his deep knowledge, extensive experience and critical insights in human capital management. These have now been comprehensively and systematically documented in this series of books. These books are a must-have for all bosses and managers who are involved in managing and developing people.’ – Ervin Kua Director, Easmed Asia Pte Ltd
‘This series is very useful as a guide and advisory to small business owners who may not have practical working experience in Human Resource but find themselves facing day-to-day challenges in this area. The breadth and depth of knowledge shared are very comprehensive, giving business owners different perspectives to explore and determine which practices best suit their industry and business. I believe this series will well equip and build much confidence in business owners and HR practitioners to make better decisions in the various aspects of HR.’ – Jessica Lim Director, The Plattering Co
‘The series, Human Resource Management in Singapore, is easily the most comprehensive and leading treatment of HRM/employee relations in Singapore. It covers an extensive range of Human Resource topics covering both the legal and practical aspects. Issues are being candidly addressed from the perspectives of the government, employers, unions and employees. Complicated Human Resource management issues and problems are systematically analysed and clearly explained so that any Human Resource practitioner, regardless of experience, will benefit. This series, the first in Singapore, will be an insightful guide for any person who has to deal with people management and employee relations matters.’ – Associate Professor David Wan Head, Master of Human Capital Management Programme Singapore University of Social Sciences
‘Human Resource management is complicated as it deals with people. The numerous functions and dimensions in managing and developing human capital are closely connected. It is challenging to master these functions and at the same time integrate them coherently and holistically in a dynamic context. This series will uniquely help Human Resource practitioners in their professional career as it covers all the relevant human capital topics with considerable emphasis and practical pointers. Students doing Human Resource management modules will also find this series tremendously helpful in their learning journey.’ – Irene Chu Course Chair, School of Business Singapore Polytechnic
‘This is an outstanding series. Human Resource management topics have been extensively covered. Many Human Resource management concepts, frameworks, processes and practices have been meticulously examined and clearly explained. Many real-life examples have been shared. The inclusion of some iconic court cases has further deepened the treatment of the topics. Without doubt, Human Resource practitioners of all levels will find this series invaluable. The breadth and depth of all the chapters reflect the extensive and solid experience of Oun Hean and Jacqueline.’ – Kee Chia Choon Director, Singapore National Employers Federation
‘Human Resource Management — The Complete Guide is poised to raise the standard of Human Resource management in Singapore. This publication is a remarkable achievement. Given the importance of human capital management and development in Singapore, this series of books comes in timely to help organisations manage and develop our people effectively. All Human Resource practitioners and organisations will find this Guide an indispensable asset.’ – Yeo Meng Hin A Strong Advocate of Human Capital
‘Human Resource is a multi-faceted people function. Because HR deals with people, it is not easy to do HR well. I have benefitted immensely from Jacqueline’s coaching and mentoring in the early days of my HR career. She has the ability to explain concepts in a most cogent and lucid manner, demystifying complexity so that it is easy to understand and apply. Her deep HR knowledge, wealth of experience and incisive insights now captured in this HR book series will surely stand to benefit HR students, newbies and practitioners who look to strengthen their grounding and gain confidence in HR practice.’ – Elena Leaw Executive Director, Human Resource in a financial institution
Key Features:
- Comprehensive and systematic coverage of the full spectrum of human resource topics
- Holistic coverage including legal aspects, concepts, industry applications and practices, pitfalls to avoid and helpful pointers
- Answers to the WHY, WHAT and HOW
- Easy-to-understand and follow presentation
- The only human resource management GPS that you need to navigate HR in Singapore