Pamela Munn 
Parents and Schools (1993) [PDF ebook] 
Customers, Managers or Partners?

Published in 1993, this book explores the rights that parents have been given over their children’s schooling. Parents now have the right to choose the school their children will attend and to be involved with school management. These rights and roles for parents as customers and managers are intended to make schools more responsive to parental concerns and to improve school quality. This book considers these new roles of parents, how they affect traditional notions of home-school partnerships, and the effect on schools. It will appeal to those interested in home-school relations, in educational governance, and in comparing British policy in these areas with that of Europe.