Lotus Notes is one of the most successful and versatile groupware products on the market today and is used widely in both large and small organisations. Transforming Organisations Through Groupware – Lotus Notes in Action contains a selection of carefully chosen case studies which illustrate the implementational, organisational and commercial consequences of using Lotus Notes. These case studies have been chosen for their international appeal and, unlike other books on Lotus Notes, concentrate on the added value that can be gained by using Notes – rather than on the technical aspects of how to make the software work.