Ralph Donatz 
BiSL® Self-assessment -diagnosis for business information management – 2nd revised edition [PDF ebook] 

Note: This book is available in several languages: Dutch, English.
Self assessment is the individual, systematic review of a way of working and the results of it. Filling out this Bi SL® Self-assessment results into a clear notion how the business information management and its processes and activities are arranged within your own organization.
An important purpose for this Self-assessment is not only to get a clear notion how certain processes are arranged, but also to make the constraints within the organization transparent as well as the consequences this has for (the continuity and quality of) the services. Based on the results of this evaluation actions can be initiated for further improvement.
The e Book ISBN 9789087537661 is only available via Van Haren Publishing
1. Introduction
2. Development phases
3. Approach
4. The Self-assessment
5. Instruments for analysis and decision-making