The purpose of this book is to elaborate on the working structure of the e-government and the services it provides to its owners and users who are e-citizens. To its owners, it facilitates learning about new features, and to its end users, the e-citizens, it provides a platform to communicate and interact effectively and efficiently. It provides citizen-citizen (C2C) services for e-government to enhance the quality of communication, specifically at an e-government portal where implementation of applications is costly, also providing cheap quality of services along with many other issues, making the communication process difficult, whereas the same service provided by the new web applications is inexpensive and high in quality.
Про автора
Salman Ben Zayed is lecturer of Information Systems at Umm Al Qura University (UQU). He completed his Bachelor Degree in Electrical and Computer Engineering, awarded by UQU in 2007 and worked for several years in the field. During this time, worked as Electrical Engineer: at AL-Kharj City Hall-Riyadh: Supervising Lighting Projects, Coordination Manger of City Projects Division and GIS Manger, Computer Engineer at MWL also done Coaching and Training Courses. Through these role, developed a keen interested in information technology (IT). In 2011, returned to university and completed a Master’s Degree in Computing- Information System Processes (ISP), awarded by Waterford Institute of Technology (WIT). In early 2013, Ben Zayed joined academia with UQU, and worked as Lecture at College of Computing and College of Computer, Deputy Dean to College of Computing, Vice Dean for Quality and Development to College of Computer also, Supervising Exams for National Center of Assessment in Higher Education in Kingdom of Saudi Arabia. In his webpage, he regularly updates his bio etc. (http://www.salmanbenzayed.com)
PROFESSIONAL MEMBERSHIPS
Member at IEEE.
Member at The Saudi Engineers League.
Member at Association for Information System.
Operational Research Society UK.
International Federation of Automatic Control IFAC- TC 9.5.TECIS
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