Sara Pizano 
Best Practice Playbook for Animal Shelters [EPUB ebook] 

The Best Practice Playbook for Animal Shelters outlines proven best practice strategies to keep pets with their families, engage communities to action on behalf of pets in need, create responsible public policy and place pets who do enter the shelter quickly into homes or back to their original homes. This book is a ‘must read’ for anyone interested in recreating and supporting a compassionate animal welfare system in every community.