Stephen Gillam & Niro Siriwardena 
Quality Improvement in Primary Care [PDF ebook] 
The Essential Guide

This book provides readers with an invaluable set of tools to convert the endless challenges for quality and myriad opportunities for improvement into meaningful and useful change. It considers how to manage primary care organisations in order to improve quality of care; how general practices are regulated and held accountable; various techniques used for assessing and measuring; and commonly used quality improvement frameworks.