Steven Cohen & William Eimicke 
The Effective Public Manager [PDF ebook] 
Achieving Success in a Changing Government

Preface.
The Authors.
1. The Crisis in Public Management.
2. Defining Effective Public Management.
3. How to Find and Keep Good People.
4. Developing Effective Working Relationships.
5. Structuring Systems, Tasks, and Responsibilities.
6. Understanding and Applying Innovation Strategies in the Public Sector.
7. The Art and Craft of Contracting.
8. Gathering, Organizing, and Using Information.
9. Mastering the Budgetary Process.
10. Shaping Organizational Goals and Strategies.
11. Dealing with the Media, Legislative Bodies, and Interest Groups.
12. Surviving and Thriving in Public Service.
References.
Additional Resources.
Index.

Steven Cohen is director of The Executive MPA Program and The MPAIn Earth Systems Science, Policy and Management of Columbia University’s School of International and Public Affairs. He iscoauthor of Total Quality Management in Government.
William Eimicke is director of the Picker Center for Executive
Education of Columbia University’s School of International and Public
Affairs.
Cohen and Eimicke are coauthors of The New Effective Public Manager and Tools for Innovators.