Van Van Tong & Hai Anh Tran 
Troubleshooting for Network Operators [PDF ebook] 
The Road to a New Paradigm with Encrypted Traffic

Nowadays, the Internet is becoming more and more complex due to an everincreasing number of network devices, various multimedia services and a prevalence of encrypted traffic.
Therefore, in this context, this book presents a novel efficient multi modular troubleshooting architecture to overcome limitations related to encrypted traffic and high time complexity. This architecture contains five main modules: data collection, anomaly detection, temporary remediation, root cause analysis and definitive remediation. In data collection, there are two sub modules: parameter measurement and traffic classification. This architecture is implemented and validated in a software-defined networking (SDN) environment.