Andrew Hampel & Sharron Mansell 
50 Quality Improvement and Quality Assurance Approaches [PDF ebook] 
Simple, easy and effective ways to improve performance

Ủng hộ
A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.

·       Helps staff to improve the quality of the products and services offered


·       Includes practical ideas for internal and external quality assurance activities (IQA/EQA)

·     Helps staff to prepare for external inspections and EQA visits


·       Readable, relevant and easy to understand


·       Provides valuable ideas and tips for new and experienced quality staff


·       Uses simple language to explain each approach


·       Can help promote outstanding teaching and learning

€26.99
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Mục lục

1. Agreeing action plans

2. Allocating responsibilities to team members

3. Checking for plagiarism, fraud and malpractice

4. Coaching and mentoring others

5. Communicating with a team

6. Completing awarding organisation reports

7. Completing continuing professional development activities

8. Completing quality assurance records

9. Creating a bank of assessment questions and exemplar answers

10. Creating and updating policies and procedures

11. Creating job descriptions or role/person specifications

12. Dealing with appeals, complaints and disputes

13. Designing and updating quality documents and templates

14. Designing questionnaires and surveys

15. Devising a quality assurance rationale

16. Devising a quality assurance strategy

17. Following regulations and requirements

18. Inducting new staff

19. Interpreting the content of qualifications, programmes and standards

20. Interviewing prospective staff

21. Keeping and maintaining records

22. Making decisions when sampling evidence

23. Managing a team

24. Managing risks and contingency planning

25. Managing team meetings

26. Managing unsatisfactory performance

27. Observing staff and using learning walks

28. Planning and tracking internal quality assurance activities

29. Planning and tracking quality improvement activities

30. Planning strategic aims and continuous quality improvement

31. Preparing for an external inspection

32. Preparing for an external quality assurance remote sample

33. Preparing for an external quality assurance visit

34. Producing resources

35. Providing feedback

36. Questioning others

37. Reviewing and updating assessment activities

38. Reviewing and updating internal quality assurance activities

39. Sampling learners’ work

40. Shadowing staff

41. Standardising practice

42. Undertaking evaluation activities

43. Undertaking joint work scrutiny

44. Undertaking peer observations

45. Updating staff

46. Using a SWOT analysis

47. Using role play

48. Using web conferences, online meetings and webinars

49. Using work plans

50. Writing self-assessment reports

Giới thiệu về tác giả

Ann has been teaching, assessing and quality assuring in the further education and skills sector since 1983. She is a director of her own company Ann Gravells Ltd, an educational consultancy based in East Yorkshire. She specialises in teaching, training, assessment and quality assurance. Ann holds a Masters in Educational Management, a PGCE, a Degree in Education, and a Medal of Excellence for teaching. She is a Fellow of the Society for Education and Training, and holds QTLS status.Ann has been writing textbooks since 2006 which are mainly based on her own experiences as a teacher and the subsequent education of trainee teachers. She aims to write in plain English to help anyone with their role. She creates resources for teachers and learners such as Power Points and handouts for the assessment, quality assurance, and teacher training qualifications. Ann has worked for several awarding organisations producing qualification guidance, policies and procedures, and carrying out the external quality assurance of teaching, assessment and quality assurance qualifications. She is a consultant to The University of Cambridge’s Institute of Continuing Education, Ofqual, and the awarding organisation Training Qualifications UK (TQUK).Ann Gravells’ textbooks The teaching, assessment and quality assurance qualification titles change over time. Ann has written books in the past which reflect these titles and has updated them when they have changed. However, the content of the qualifications and the job roles which teachers, assessors and quality assurers carry out remain very much the same.Ann has now written three generic books aimed at covering all the teaching, assessment and quality assurance qualifications as well as the relevant job roles. It doesn’t matter what the qualification title might be called now or in the future or which awarding organisation offers it, these three books should meet the required content of them all. Principles and Practices of Assessment (2015)Principles and Practices of Quality Assurance (2016) Principles and Practices of Teaching and Training (2017) Ann’s first book Delivering Adult Learning was written in 2006 and was aimed at anyone taking the qualification of the same title. This book is no longer in print, but forged the beginning of her writing career and her aim of helping trainee teachers with their role.Ann is the author of the following text books, many of which are now in new editions (listed here in alphabetical order). Achieving your Assessment and Quality Assurance Units (TAQA) (2014) Delivering Employability Skills in the Lifelong Learning Sector (2010) Passing Assessments for the Award in Education and Training (2013) Passing PTLLS Assessments (2012) Preparing to Teach in the Lifelong Learning Sector (2012) The Award in Education and Training (2014) What is Teaching in the Lifelong Learning Sector? (2012) She is co-author of:Equality and Diversity in the Lifelong Learning Sector (2012) Passing CTLLS Assessments (2010) Planning and Enabling Learning in the Lifelong Learning Sector (2010) The Best Vocational Trainer’s Guide (2015) The Certificate in Education and Training (2014) Passing Assessments for the Certificate in Education an
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Ngôn ngữ Anh ● định dạng PDF ● Trang 200 ● ISBN 9781529755039 ● Kích thước tập tin 3.3 MB ● Nhà xuất bản SAGE Publications ● Thành phố London ● Quốc gia GB ● Được phát hành 2020 ● Phiên bản 1 ● Có thể tải xuống 24 tháng ● Tiền tệ EUR ● TÔI 7669011 ● Sao chép bảo vệ Adobe DRM
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