Tác giả: Arthur H. ter Hofstede

MARLON DUMAS, Ph D, is a Senior Lecturer at Queensland University of Technology. Dr. Dumas has published extensively in international journals and conferences in the areas of business process management and service-oriented computing, and is the recipient of a Smart State Fellowship from the Queensland Government. WIL M. P. van der AALST, Ph D, is Professor at Eindhoven University of Technology and Adjunct Professor at Queensland University of Technology. He is coauthor of the textbook Workflow Management: Models, Methods, and Systems, and editor of several other books in the areas of business process management and Petri nets. ARTHUR H. M. ter HOFSTEDE, Ph D, is Associate Professor at Queensland University of Technology. He, along with Professor van der Aalst, is codesigner of the YAWL workflow language and open-source system, coauthor of the Workflow Patterns Web site, and cofounder of the International Conference on Business Process Management.