Tác giả: Chris A. Ortiz

Chris Ortiz is a senior lean consultant and the owner of Kaizen Assembly. He has spent the majority of his professional career working for Fortune 500 companies, teaching and guiding them to become more efficient businesses. Chris has also led more than 150 kaizen events around the United States. Ortiz is also an instructor at five Washington state community and technical colleges. He has developed a reputation for delivering fast-paced, highly detailed, and interactive classroom-style courses. He is the author of the book Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line (Boca Raton, FL: Taylor and Francis Group, 2006). His lean implementation techniques have been featured in a variety of trade magazines, newspapers, corporate newsletters, Industrial Engineer magazine, Industrial Management magazine, and other lean manufacturing newsletters and periodicals. To contact Chris Ortiz, e-mail [email protected] or go to his Web site, www.kaizenassembly.com.