Tác giả: Conrad Lashley

”In Search of Hospitality” is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriat …

”In Search of Hospitality” is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriat …

This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality indust …

This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality indust …

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision …

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision …

”In Search of Hospitality” is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriat …

”In Search of Hospitality” is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriat …

‘Hospitality Retail Management’ provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurant …

‘Hospitality Retail Management’ provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurant …

Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of k …

Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of k …

”Franchising in the Hospitality Industry” provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from b …

”Franchising in the Hospitality Industry” provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at the issues from b …

‘Empowerment: HR strategies for service excellence’ shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this establishe …

‘Empowerment: HR strategies for service excellence’ shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this establishe …

”Business Development in Licensed Retailing: a unit manager”s guide” details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and e …

”Business Development in Licensed Retailing: a unit manager”s guide” details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and e …

Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong po …

Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong po …

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this secto …

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this secto …

In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academic …

In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academic …

A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the d …

A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the d …

A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry. The book provide a concise resource for all emerging hospitality man …

A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry. The book provide a concise resource for all emerging hospitality man …

This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential …

This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential …

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job rol …

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job rol …

This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective.The provision of accommodation, food, and drink in commercial settings …

This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective.The provision of accommodation, food, and drink in commercial settings …