Tác giả: Debra Stevens

Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone i …

Affirmations, really, are simple. They are being in conscious control of your thoughts. They are short powerful statements. When you say them or think them or even hear them, they become the thoughts …

We’re online and communicating all day, but with less and less impact. We need to build on what makes us human. Skills such as listening, socialising and storytelling have been lost in the world of d …

We’re online and communicating all day, but with less and less impact. We need to build on what makes us human. Skills such as listening, socialising and storytelling have been lost in the world of d …