This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace
Mục lục
Preface
Chapter One Trust Begins with You
Chapter Two Trust of Character
Chapter Three Trust of Communication
Chapter Four Trust of Capability
Chapter Five Your Readiness and Willingness to Trust
Chapter Six How You Trust
Chapter Seven How Trust Is Broken: Betrayal
Chapter Eight How Trust Is Rebuilt: The Seven Steps for Healing
Chapter Nine How Trust Is Transformed: Transformative Trust
Chapter Ten Taking Trust to the Next Level
Index
Acknowledgments
About the Authors
Working with Reina, A Trust Building Consultancy
Giới thiệu về tác giả
Michelle Reina is cofounder of Reina, a trust-building consultancy. Considered pioneers in the field of workplace trust, Dennis and Michelle Reina are change management consultants, executive coaches, and sought-after keynote speakers who each have a Ph D in human organizational systems. They are also the authors of the award-winning, bestselling business book Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy.
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