The ability to deliver excellent quality standards in the most productive manner possible is the hallmark of successful organizations in this age of intense global competition. Japanese businesses have been able to compete successfully in the world market in recent decades because of their total dedication to quality and productivity issues. This has been made possible in part by the guiding principles of the Just-In-Time (JIT) concept which many Japanese businesses subscribed to. The JIT principles include waste elimination, pull production system, uninterrupted work flow, total quality control, top management commitment, employee involvement, long term working relationships with suppliers and continuous improvement. This book explains how the JIT principles can be adopted for the air travel industry with specific emphasis on the management and operations of terminal buildings in airports.
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