Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters. The book addresses the complex world of waiters, look at the insecurities, hierarchies and ‘the politics of serving’ that come into play in the everyday working life of a waiter. The book addresses the issues facing waiters in everyday life, including the placing and spacing of customers, the process of ordering and tipping, and customer complaints – all of these are looked at through the lens of the rules adhered to by waiters. The book is created from data compiled by the from 5 English hotels at varying grades. This book provides an interesting case study of the restaurant industry, and will be of interest to any academics working in the field of sociology, in particular the field of the sociology of work and anthropology.
Gerald Mars & Michael Nicod
World of Waiters [PDF ebook]
World of Waiters [PDF ebook]
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Ngôn ngữ Anh ● định dạng PDF ● Trang 162 ● ISBN 9780429673580 ● Nhà xuất bản Taylor and Francis ● Được phát hành 2019 ● Có thể tải xuống 3 lần ● Tiền tệ EUR ● TÔI 6920312 ● Sao chép bảo vệ Adobe DRM
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