In today′s performance driven environment, maintaining service quality in social work is more important than ever. This book will help social work leaders and managers to understand the role that personal and organisational learning plays in the provision of services that are effective and responsive to the needs of service users, carers and the communities. Recent national policy drivers such as the Munro Review into Child Protection (2011) and the recommendations of the Social Work Reform Board (2010) have strengthened the need to embed and enable learning within the workplace. This book is part of a Leadership and Management series which enables managers to understand this need, and respond in a timely and effective way.
Mục lục
PART ONE
Learning Organisations
Work-based Learning
Continuing professional development (CPD)
Review: skills and attributes
PART TWO
Communities of Practice
Change Management
Supervision
Coaching and Mentoring
Group Learning
Induction and Probation
Appraisal
Service User and Carer Involvement
Case reviews
References
Index
Giới thiệu về tác giả
Lynne specialises in professional educational development within post-qualifying (PQ) and continuing professional development (CPD) programmes at the National Centre for Post Qualifying Social Work and Professional Practice at Bournemouth University. Here she has helped design and develop a number of units for both health and social care markets. She facilitates learning about critical thinking, professional reasoning and judgement, evidencing professional learning, leading and enabling others, and service improvement methodology. Lynne’s professional and research interests focus on the nature and development of professional reasoning and judgement, and her Professional Doctorate has helped create a unique set of assessment criteria for their development and evaluation within academic written work.
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