This book examines the Federal Trade Commissions’ (FTCs) study on the accuracy and completeness of consumer credit reports. The FTC contracted a research team to conduct two pilot studies and collect the data for the main study described in this book. The study was designed to be the first to engage all the primary groups that participate in the credit reporting and scoring process; consumers, lenders/data furnishers, the Fair Isaac Corporation, and the CRAs; and to provide an overview of the credit reporting industry, the dispute process, and the need for an accuracy study.