Tác giả: Jay Kadampully

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2 Ebooks bởi Jay Kadampully

Jay Kadampully & Connie Mok: Service Quality Management in Hospitality, Tourism, and Leisure
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus b …
PDF
DRM
€88.04
Jay Kadampully & Connie Mok: Service Quality Management in Hospitality, Tourism, and Leisure
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus b …
EPUB
DRM
€88.30