Embrace Diversity and Thrive As An Organization
In the rapidly changing business landscape, harnessing the power of diversity and inclusion is essential for the very viability and sustainability of every organization. Talent who feel fully welcomed, valued, respected, and heard by their colleagues and their organizations will fuel this growth. We will only succeed in this transformation if those in leadership pivot from command and control management styles to reinvent how we look at people, every organization’s greatest asset. It’s also critical that we build systems that embrace diversity in all its forms, from identity and background to diversity of thought, style, approach, and experience, tying it directly to the bottom line.
Inclusion: Diversity, the New Workplace & the Will to Change stands up and embraces what true diversity and inclusion represent to any organization in any industry-an opportunity.
Open your heart and prepare to be inspired as award-winning entrepreneur, dynamic speaker, and respected diversity and inclusion expert Jennifer Brown shares proven strategies to empower members of your entire organization to utilize all of their talents and potential to drive positive organizational change and the future of work.
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T A B L E O F C O N T E N T S
FOREWO R D . . . . . . . . . . . . . . . . . . . . . . . xxi
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . .xxv
ACKNOWLEDGMENTS . . . . . . . . . . . . . . . xxvii
ABOUT T H E AUTHOR . . . . . . . . . . . . . . . .xxix
CHAPTER ONE . . . . . . . . . . . . . . . . . . . . . . 1
Change Is Hard
CHAPTER TWO . . . . . . . . . . . . . . . . . . . . . 27
Origins of Change
CHAPT E R T H R E E. . . . . . . . . . . . . . . . . . . . 51
Change Agents: The Roles We Play in a Diverse Workplace
CHAPTER FOUR. . . . . . . . . . . . . . . . . . . . . 79
The Change Has Already Begun
CHAPT E R F I V E . . . . . . . . . . . . . . . . . . . . .111
Gender at Work: It’s Not a Woman’s Problem
CHAPT E R S I X . . . . . . . . . . . . . . . . . . . . . .135
What’s Your Purpose?
CHAPT E R S E V E N. . . . . . . . . . . . . . . . . . . .155
The Workplace of the Future: Breaking the Mold, Letting Everyone In
CHAPT E R E I G H T . . . . . . . . . . . . . . . . . . . .189
The Changing Marketplace and Our Diverse Customers
CHAPT E R N I N E. . . . . . . . . . . . . . . . . . . . .205
ERGs: Change Can Be Tribal
CHAPT E R T E N. . . . . . . . . . . . . . . . . . . . . .241
Talking Diversity: Leading Your Diversity and Inclusion Revolution
I N C LOSING. . . . . . . . . . . . . . . . . . . . . . .267
GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . .269
RESOURCES . . . . . . . . . . . . . . . . . . . . . . .275
REFERENCES . . . . . . . . . . . . . . . . . . . . . .281
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