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John Beckford 
Quality [PDF ebook] 
A Critical Introduction, Third Edition

Ủng hộ

The 3rd edition of this top-selling text continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Building upon previous editions’ unique critical perspective on quality, this edition is enhanced by the inclusion of the latest contemporary developments in quality thinking, including Integrated Management Systems, Lean Manufacturing and SMART thinking, as well as updated, real-world examples in applying quality methods. In addition, existing understanding of the environmental impact of the quality movement will be extended into a broader understanding of environmental, financial, regulatory and behavioral sustainability. The book also addresses the issues of Corporate Governance and Corporate Social Responsibility which are now informing the decision making and behavior of managers. Key features include: Complete introduction to quality in the context of management thinking In depth reviews of the contributions of ‘Quality Gurus’ Contemporary developments in theory and practice International case studies drawn from both public and private sectors Equal emphasis on both manufacturing and service sectors Practical ‘case study’ focused toolkits and applications

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Ngôn ngữ Anh ● định dạng PDF ● Trang 352 ● ISBN 9780203885710 ● Nhà xuất bản Taylor and Francis ● Được phát hành 2009 ● Có thể tải xuống 6 lần ● Tiền tệ EUR ● TÔI 2299083 ● Sao chép bảo vệ Adobe DRM
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