In this book, Jutta Eckstein examines how retrospectives –originally a kind of a facilitated workshop for gaining feedback– can be applied conceptually to initiate and implement organizational change. Technically, retrospectives were an instrument for a group to examine a past joint period of time and learn from that. The participants of a Retrospective for Organizational Change do not share a joint past, yet they learn from their different individual experiences and use this as a basis to form a shared future. The main strength is to leverage the experiences of a diverse group. Especially if the change is dynamic, which means the approach toward the goal is unclear or if it is complex, where the goal itself is in-determinate, Retrospectives for Organizational Change can provide a way to support the change. This book covers the conceptual idea of using Retrospectives for Organizational Change and additionally reports on the feedback and experiences of its practical application.
Mục lục
Abbreviations
List of Figures
Acknowledgments
1. Preface
2. Introduction
3. Objective
4. Design and Function of Retrospectives
4.1 Duration, Participation, Attitude
4.2 Purpose
4.3 Phases
5. Challenges in Organizational Change
5.1 Different Kinds of Change
5.2 Unclear Goals
5.3 Increase in Demand for Participation . 26
6. Enabling Organizational Change
6.1 Diversity in Participation
6.2 Existing Experiences
6.3 Deciding What to Do
6.4 Relation and Demarcation to other Methods
7. Heuristic Evidence
7.1 Usefulness for Change Management
7.2 Adaptive Action and Retrospectives
8. Experiences with Exemplary Applications
8.1 Feedback on the Meta-Level
8.2 Enabling Complex Change
8.3 Enabling Dynamic Change
9. Reflection on the Suggested Method
10.Closing Remarks
Reference List
Appendix
Results from Open Space at Rf G 2012/13
Protocol of Workshop at XP 2013
Protocol of Enabling a Dynamic Change
Protocol of Enabling a Complex Change
About the Author
Other Books by the Authors
Giới thiệu về tác giả
I hold a M.A. Business Coaching & Change Management, a Dipl.Eng. in Product-Engineering, and a B.A. in Education. Retrospective for Organizational Change was at the core of my master thesis.
I am working as an independent coach, consultant, and trainer. I have helped many teams and organizations all over the world to make the transition to an agile approach. I have a unique experience in applying agile processes within medium-sized to large distributed mission-critical projects. I focus also on techniques which help teach and learn and am a main lead in the pedagogical patterns project.
I am a member of the Agile Alliance (having served on the board of directors from 2003-2007) and a member of the program committee of many different European, Asian, and American conferences, where I has also presented her work. At the last election, I have been designated for the Top 100 most important persons of the German IT.
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