Majeed Khader & Eunice Tan 
CRISIS LEADERSHIP: A GUIDE FOR LEADERS [EPUB ebook] 
A Guide for Leaders

In the context of our increasingly VUCA world and with the proliferation of modern crises, crisis management has evolved into a key task area that is no longer critical only to the energy, aviation, and security sectors and neither is it only the work of appointed crisis managers. Beyond the traditional acute crises, there are creeping crises, looming crises and black swan events, and also crises that have multiple, differentiated and non-linear trajectories. What then are the structures and capabilities necessary for organisations and leaders to be prepared to face this diverse range of modern crisis situations?

The book presents several key competencies that crisis leaders and managers should possess and develop for effective crisis management. For instance, leaders would have to possess digital and cross-cultural competence, embody adaptive authenticity, manage tasks, engage in collective sensemaking, display transformative and agile leadership, and manage misinformation. The genesis of the qualities entailed a literature review, opinion surveys administered to officers who manage crises in their roles, and interviews with leaders and incident managers, as well as discussions with subject matter experts on the topic of Crisis Leadership. This book offers practitioners a better understanding of essential crisis leadership qualities and practical recommendations for action and development.

Beyond the crisis leader, the book will also highlight the importance of the crisis-ready organisation and network. The interplay between the crisis leader and the broader organisational and operating systems in shaping effective crisis management will be discussed, with implications for leaders and organisations in developing and enhancing the crisis ecosystem so that crises can be effectively prevented, managed and learned from.

Contents:

• Preface


• Crises in Our Modern, Disruptive World:
  
  
  
  • Defining Crises (Sheryl Chua)
  
  


• Managing Self:
  
  
  
  • Leading Crises: Developing Capacity for the New Role of Leadership in the Context of Self-complexity and Maturity(Khoo Ee Wan and Chia Nah Nah)
  
  
  • Leading with Emotions (Diong Siew-Mann and Nicole Yeo)
  
  


• Managing Thinking and Actions:
  
  
  
  • Detecting Warning Signals (Eunice Tan and Tew Weicong)
  
  
  • Decision-Making in Complexity of Crisis (Sandra Andraszewicz and Christoph Hölscher)
  
  
  • Improvising and Acting Decisively (Tew Weicong)
  
  


• Managing Others:
  
  
  
  • Communicating Promptly and Reliably (Birentha Dhevi and Wyn Lim)
  
  
  • Managing Teams (Nicole Yeo)
  
  
  • Building a Psychologically Safe Workplace with Civility and Humility (Sandy Lim, Tong Yew Kwan and Goh E-Yang)
  
  
  • Acquiring Experts and Expertise to Assist in a Crisis (Brenda Toh)
  
  
  • Managing Stakeholders (Charmaine Lee and Brenda Toh)
  
  


• Managing Systems:
  
  
  
  • Effective Crisis Leadership: Practical Suggestions from Three Decades of Applied Psychological Work (Majeed Khader)
  
  

Readership: Undergraduate and postgraduate students interested in leadership and crisis studies; crisis leaders and managers in both the public and private sectors.

Key Features:

• The book will discuss updated perspectives on a distinct type of leadership — crisis leadership — that is imperative and pertinent across diverse industries like safety and security, aviation, and healthcare


• The book will present select case studies such that the content will be relevant and applicable to a global audience