This edited book provides new insights for traditional paradigms, approaches, and methods, as well as more recent developments in research methodology on emotional intelligence, job satisfaction and firm performance. Particularly, the book investigates how emotional intelligence influences entrepreneurial motivation on networking competencies in different sectors. Examples from the tourism and hospitality management industry feature heavily, in addition to examples from the luxury car and oil industries. However, the insights gained from these examples can be applied to emotional intelligence research in other contexts as well.
Team cohesion, consumer satisfaction, emotional intelligence and personality, and multicultural leadership are among the topics covered in this book, which is intended to be used primarily by researchers in the field of organizational behavior.
Mục lục
Emotional intelligence and its implications for firm performance a bibliometric analysis.- Emotional and Cultural Intelligences Impact on Multicultural Leadership.- Emotional Intelligence as a Key Factor in the Generation of Competitive Advantages in the Management of Tourism Companies.- Trait emotional intelligence TEIQue task and contextual performance relation among Hungarian hotel functional managers.- Emotional Intelligence and Customer Satisfaction A Comparison Between Guesthouses and Hotels.- Role of Emotional Intelligence in the Hospitality Industry.- Impact of Remote Work on Employee Well being An Analysis Across Industrier.- Emotional intelligence and personality on the firm performance A case study of a family business.- Understanding consumers feelings of affectivity in the luxury car segment a preliminary study.- Does emotional intelligence hinder or easier team cohesion and communication in oil and gas industry.
Giới thiệu về tác giả
Marco Valeri is Associate Professor of Organizational Behavior, Faculty of Economics, Niccolò Cusano University, Italy. He is Lecture in Applied Organizational Behaviour, Xenophon College, UK. He is Visiting Professor at University of Information Science and Technology (UIST) St. Paul The Apostle, Macedonia. He is Adjunct Professor at Faculty of Social Sciences and Leisure Management, School of Hospitality, Tourism and Events, Taylors University, Malaysia. He is Adjunct Professor at Faculty of Economics, Lovely Professional University (LPU), Phagwara, India. He is Associate Researcher in Strategy, Magellan Research Center, School of Management, Iaelyon Business School, Jean Monet University, France. He is Honorary Associate Professor, University of Pannonia, Hungary. His teaching and consultancy fields include strategic management, leadership development, cross-cultural management, international hospitality management. He is member of several Editorial Boards of international tourism journals, reviewer and editor of several handbooks on entrepreneurship, tourism and hospitality management (Emerald Publishing, Springer Publishing, Routledge Publishing, Edward Publishing, De Gruyter and IGI Global Publishing).
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