Nick Catley & Chris Stride 
Measures of Job Satisfaction, Organisational Commitment, Mental Health and Job related Well-being [PDF ebook] 
A Benchmarking Manual

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Promoting the satisfaction, commitment, mental health and well-being of employees is important not only in itself, but also because evidence shows that those who are positive in these respects respond better to change and are more productive. Measures of Job Satisfaction, Organisational Commitment, Mental Health and Job-related Well-being is a unique source of benchmarking data across four widely used questionnaire methods, that provides up-to-date data drawn from 60, 000 respondents in 170 organisations across a wide range of industries and occupations. The data is split by sector and occupational group, with the latter broken down further by age and gender, creating a must-have for those using these scales and seeking to benchmark their progress.

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About the Authors.

Acknowledgements.

1 Introduction.

2 Job Satisfaction.

Overall Job Satisfaction.

Intrinsic Job Satisfaction.

Extrinsic Job Satisfaction.

3 Organisational Commitment.

Overall Organisational Commitment (9-item scale).

Overall Organisational Commitment (6-item scale).

Organisational Identification.

4 Mental Health.

GHQ-12 – GHQ Scoring Method.

GHQ-12 – Likert Scoring Method.

Chapter 5 Job-related Well-being.

Job-related Anxiety-Contentment (5-point Response Scale).

Job-related Depression-Enthusiasm (5-point Response Scale).

Job-related Anxiety (5-point Response Scale).

Job-related Depression (5-point Response Scale).

Job-related Anxiety (6-point Response Scale).

Job-related Depression (6-point Response Scale).

References.

Giới thiệu về tác giả

Chris Stride obtained his first degree in Mathematics and Statistics and his Ph.D in Statistics at the University of Warwick, England. He is the statistician at the Institute of Work Psychology, University of Sheffield.
Toby D. Wall obtained his first degree and his Ph.D in Psychology from the University of Nottingham, England. He is Professor of Psychology at the University of Sheffield, where he was the former director of the Institute of Work Psychology and ESRC Centre for Organisation and Innovation.
Nick Catley obtained both his first degree and his M.Sc in Economics at the University of Warwick, England. He is an auditor at the National Audit Office, London.

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