Gain the courage, confidence, and techniques to lead any event with any group, any time!
Speaking from personal experience, presenting to a group can be scary. The fear of public speaking is one of the biggest fears people have. However, imagine having to speak to a group and getting them to work with each other, collaborating to achieve a collective goal!
Getting a group to work effectively can be challenging. Different objectives, personalities, and opinions can all make the experience feel very daunting.
Over the last twenty years, Paul Maltby has led countless events working with groups worldwide, both face to face and virtually. During that time, he has learned how to prevent and deal with all types of challenging situations. Paul understands how to lead successful events. Through his book, he would like others to benefit from his experience.
The Fearless Facilitator aims to equip the reader with a proven plan to eliminate any fear associated with leading a group event. It’s packed with tips and techniques that will give the reader the courage and confidence to lead any group event, including meetings, workshops, mastermind groups, lunch and learns and training courses.
- Part one focuses on a seven-step process that will show the reader how to plan and prepare for a successful event. The plan will help to reduce challenging situations and increase the chances of success.
- Part two provides simple yet effective techniques to deal with difficult questions. It will take the stress away from Q&A.
- Part three focuses on challenging behaviors and provides tried and tested ways of addressing them while protecting the relationship with the group.
Using the proven plan and applying the tips and techniques will give the reader everything they need to become a Fearless Facilitator.
Mục lục
Contents
Introduction: Help!
Part I – The Iceberg
Chapter 1:Purpose 9
Chapter 2:Resilience 20
Chapter 3:Environment 36
Chapter 4:Venue 49
Chapter 5:Engagement 69
Chapter 6:Needs 84
Chapter 7:Team 97
Part II – The Shield
Chapter 8:S – Specify 119
Chapter 9:H – Hand back the question 124
Chapter 10:I – Involve the rest of the group 128
Chapter 11:E – Evolve the question 133
Chapter 12:L – Look or leave 146
Chapter 13:D – Distract them with something different 152
Part III – The Swan
Chapter 14:Think before acting 164
Chapter 15:Green Intervention Strategies 177
Chapter 16:Amber Intervention Strategies 192
Chapter 17:Red Intervention Strategies 204
Epilogue 223
Notes 225
Index 231
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